Northglenn, CO
Frequently Asked Questions
What taxes will I pay in this website?
Northglenn, CO has contracted with GovOS, previously MUNIRevs, to create a tax and licensing website to collect the following taxes for companies with an active business license in the city.
Sales Tax - 4.0%
Food for Home Consumption Tax - 3.0%
Admissions Tax - 3.0%
Accommodations Tax - 5.0%
Marijuana & Marijuana Products Tax - 4.0%
City Use Tax - 4.0%
When are the Taxes due?
Your business filing frequency can be monthly, quarterly, or annually. The due date for all tax forms is on the 20th of each month. Tax forms remitted on the 21st of the month are considered late.
How is penalty and interest calculated on late payments?
PENALTIES: When a tax form is late, penalty due is equal to 15% of Total Tax Due, assessed once.
INTEREST: When a tax form is late, interest due is equal to the Total Tax Due MULTIPLIED by 0.5% MULTIPLIED by the number of months late.
Do I have to display my license?
Yes. The business license must be posted in a conspicuous place within the business at all times. Your Business License PDF can be found in the Business Center by clicking your account name under "Manage Your Account(s)".
Can I pay by credit or debit card?
The City is only accepting payments through ACH debits (online checks / e-checks) through the GovOS portal. Please contact your financial institution prior to initiating an e-check payment to provide *one of the following Northglenn originator ID numbers (also known as a “debit block ID” number or “ACH company ID” number): 9840592083 or 9000575028. *ACH debit payment criteria vary by financial institution; consult with your bank to confirm all applicable requirements for Northglenn e-checks.
Can I pay by e-check?
Yes. You can select your e-check during checkout. In doing so, you authorize you bank to send the payment electronically to the City of Northglenn. The City does not pull the money from your account, ever.
I need to close my account. What do I do?
Please email the Sales Tax Division at salestax@northglenn.org. Please include the closure date and the reason you are closing the account.
I am selling or transferring ownership of my business. What do I do?
Section 5-3-22. Sale or Transfer of Business Interest Requires New License Issuance and Applicable Use Tax Payment. Any sale, transfer or purchase of an interest in a business enterprise by any persons, as defined, where the respective interest of the person purchasing or selling as a result of the transaction has changed in any degree, requires, in the case of a retailer or other person required to be licensed under the Code, the issuance of a new license and in all cases where any of the assets of any business are within the City, then also the payment of the Use Tax on Transfer of title or possession or both of the tangible personal property taxable herein whether involving a retail establishment or any other type business.
[Source: Ord. 1037, 1991; 1743, 2017]
How do I amend a return?
Please email Sales Tax Division at salestax@northglenn.org letting us know you need to file an amended return. In the email please include:
1) Your six digit registration/account number, and owner name
2) Period you need to amend (i.e. Q1 2022 form due April 20th)
3) If you overpaid or underpaid your original form
4) Brief explanation as to why the form needs to be amended
Once we receive this email we will review your account and send you further instructions.
What types of assistance can GovOS provide to me?
GovOS can assist you with all your system and account questions. Whether you have a question about your account or technical questions about how to do something in GovOS, please reach out to our support team. We can always reach out to the City on your behalf if we need their assistance with one of your questions. You can reach GovOS at blt.str.support@govos.com and by phone at (888) 751-1911.
Where are my tax forms? My Action Center is empty.
Your tax forms will be available on the 1st day of the month following the last day of the tax period. For example, the Quarter 1 (January-March) tax forms will be available in your Action Center on April 1st. If you do not see the forms you expected, simply contact GovOS (MUNIRevs) support for assistance.
Can I manage multiple businesses with one login?
Yes - to do so, click Add accounts from your user login under Manage Your Account(s). You will need your 6 digit Account Number and the Activation Code to connect to an existing property record.
Can a business have more than one user?
Yes, each property can have an unlimited number of users. Each user is required to provide the 6 digit Account Number and the Activation Code to be authorized to connect to an existing property record.
I did not receive, or I misplaced the letter with my activation code. What do I do?
Contact GovOS blt.str.support@govos.com or by phone at (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security on property accounts, you will need written (e-mail) permission from a registered owner or officer of the property for us to provide you with a new activation code.
Can I file a Zero File tax return through GovOS?
To file a zero file tax form, select your tax form from your Action Center. Then, complete the required information on the remittance, including Gross Rents and any deductions. You will be prompted to confirm your desire to complete the return as a Zero File return.
What payment types are accepted by the City through GovOS?
The City accepts ACH debit transactions (online checks / e-checks). Please contact your financial institution prior to initiating an e-check payment to provide *one of the following Northglenn originator ID numbers (also known as a “debit block ID” number or “ACH company ID” number): 9840592083 or 9000575028. *ACH debit payment criteria vary by financial institution; consult with your bank to confirm all applicable requirements for Northglenn e-checks.
Can I schedule a payment in GovOS?
For your security, GovOS does not store any payment information in the system. You will need to enter your desired payment information each time you check out.
How do I change the User on a business?
All users need to register, just as you did, by going to the home page for that jurisdiction (i.e. https://northglenn.munirevs.com). They will click on the "Go" button under "New Users". They will also need the 6 digit account number and Activation Code for the property.
I forgot my password. What do I do?
From the Log In page, click the "Forgot your password" link and follow the instructions that will be e-mailed to the User's registered e-mail address.
Do I have to login to GovOS to see my alerts and reminders?
For Assistance, Contact GovOS Support
blt.str.support@govos.com
(888) 751-1911
When contacting support, be sure to include the jurisdiction (Northglenn) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks!
